I have tried to install the wdbackup.exe software - and am told that I have been successful, however the programme does not appear and does not run. The Western Digital My Passport 2TB software packages are displayed on the screen. I have a WD My Passport portable USB hard drive which one of my computers can't detect when plugged in. Once the software completes scanning the partition, select the Finish button. Establish a connection between the Western Digital My Passport Ultra 1TB and the Mac computer. WD Service and Support Should you encounter any problem, please give us an opportunity to address it before returning this product. After selecting the Win icon at the left panel of the screen, click the Device Manager option. De My Passport Wireless Pro wordt in de fabriek al opgeladen. Reinstall USB Controller. Click the WD Drive Utilities Download button and wait until it is saved to your computer. Click the Details tab and then select the Hardware Ids option from the Property drop-down menu. I’m fairly good with computers, but not a geek. Need a little help. Go to the Downloads - WD Support - Western Digital web site. "It’s possible to replace battery’s from Laptop’s, Smartphones,… but from a portable disk is not possible? After specifying the settings in the Format window, click the Start button. Choose the WD My Passport 2TB from the ‘Filter by Product’ drop-down list and click Submit. The WD My Passport Edge isn't exactly thin enough to cut anything, but it's indeed noticeably thinner and more compact than most other portable drives on the market, and it's also very good-looking. Here’s the ridiculous answer from Western Digital support: "I would like to inform you that the battery of the My Passport Wireless Pro cannot be replaced, only the entire product can be replaced. Documents: Quick Installation Guide User Manual. Click the Submit option. Buying a new computer. (It starts at $119.99 for a 500GB model, and is $189.99 for the 1TB version tested.) The #2 phone number for Western Digital Technical Support with tips to quickly reach and to call a live Western Digital support rep. That said, l ike the My Book, the My Passport features a new textured groove horizontal/diagonal design that wraps around the device while the WD branding is imprinted on front-facing side of the portable drive. Choose the WD My Passport 2TB from the ‘Filter by Product’ drop-down list and click Submit. If you have chosen the Recommended Install option, then enter the credentials of the administrator. Het kan echter zijn dat de accu niet meer 100% vol is wanneer u hem uit de doos haalt, aangezien de accu al enige periode op voorraad of onderweg kan zijn geweest. The first step is to click the Start icon, type ‘this pc’ in the search bar, and select the This PC option from the search result. Western Digital My Passport Go 1TB Software for Mac. Select either the MS-DOS (FAT) or the exFAT option from the Volume Format drop-down menu. 98 169.98 $169.98 When open My Passport I have six files: Two folders “WD Discovery” and “WD Software Offline Installer” and then Readme, User Manuel, WD Discovery for Mac and WD Discovery. Once the computer detects the connected Western Digital My Passport Ultra 1TB hard drive, the Windows computer starts to configure automatically. Documents: Quick Installation Guide User Manual. You can set it to run automatically to your schedule. The My Passport drive is trusted, portable storage that gives you the confidence and freedom to drive forward in life. Just pick the time and your My Passport drive fits perfectly into the busy life of anyone with an on-the-go digital life. MY PASSPORT ULTRA GEBRUIKERSHANDLEIDING INFORMATIE OVER UW WD-STATION – 1 Informatie over uw WD-station Welkom bij uw My Passport™ Ultra draagbare harde schijf. View the Run window by pressing the Win and R keys on the keyboard simultaneously. Else, wait until the installation process is complete, and then you can start using the drive. Select your WD My Passport drive on the left panel of the screen. To know how to use the WD SmartWare software on your Windows 10 computer, go through the steps mentioned below for your reference.. On the Windows 10 computer, navigate to the WD SmartWare - WD Support - Western Digital page using the Google Chrome web browser or any other browsers. With a new, stylish design that fits in the palm of your hand, there’s space to store, organize, and share your photos, videos, music, and documents. It’s Windows® 10-ready out of the box to seamlessly deliver plug-and-play storage, while password protection with hardware encryption helps enforce the security of your content. Wd my passport 070a usb device - there are 3 drivers found for the selected device, which you can download from our website for free. I have clicked WD/restore in the apps tray and the message is that there are no backup files to restore and no backups have been carried out - but they have and the drive has it all. With 256-bit AES hardware encryption, the 2020 WD My Passport SSD will serve business travelers well, and its on-par speed and capacity make it a fine choice for housing a quick-access media library. WD Passport TM 4 TB is niet meer toegankelijk. Fully Compatible In the Software by Product, select the My Passport Ultra option from the Product. Hand, Accessing Online Support Visit our website. WD 2TB My Passport for Mac Portable External Hard Drive - Blue, USB-C/USB-A - WDBA2D0020BBL-WESN & 2TB My Passport Portable External Hard Drive, Black - WDBYVG0020BBK-WESN 4.0 out of 5 stars 1 134.98 $ 134 . To download the driver for your Mac system, specify the Mac OS version in the correct textbox. SanDisk, a Western Digital brand, is supporting this product with the above part number (P/N). My Passport portable hard drive, with the WD Backup, WD Security and WD Drive Utilities software USB 3.0 cable Quick install guide Optional Accessories For information about optional accessories for WD products, visit www.wdc.com Operating System Compatibility Your My Passport drive and the WD Drive Utilities and WD Security software are Next, install the WD software on your system. Once you have restarted the computer, check whether your computer recognizes the Western Digital My Passport Ultra 1TB drive. I need help. Click the Go option followed by Utilities. The My Passport™ Go portable drive delivers SSD performance, more than 2 times faster than typical portable hard disk drives. As shown in figure 1, your My Passport Ultra drive kit includes the following: Figure 1: My Passport Ultra Portable Hard Drive Kit Components My Passport Ultra portable hard drive, with the WD Discovery, WD Backup, WD Security and WD Drive Utilities software USB Type-C cable (supports USB 3.1 Gen 2) Type-C to A adapter Optional Accessories Worry-free Portability Engineered and manufactured by Western Digital, a leading storage company, the My Passport™ Go drive provides you with reliability and dependability you can trust. My Passport, My Book, & WD External USB Drive FAQ How to Partition and Format a WD Drive on Windows and macOS This answer explains how to format a WD drive for use on Windows and macOS. After the installation, you can back up your files, set up security, and manage your drive effectively. The next step of the setup procedure is to. Has anyone had this Het biedt supersnelle USB 3.0- Product Support My Passport; My Cloud Home; My Cloud; My Book; Internal Drives / SSDs; WD Elements / WD easystore; Embedded & Removable Flash; WD ReadyView; Legacy & Other Products; Downloads WD Software; Product Firmware; Product Downloads; Warranty & Returns Warranty Services The firmware updatign utility does not seem to detect the drive either way. We can’t rule out the possibilities of human errors resulting in the accidental formatting of the WD My Passport external drive. Go to the Western Digital Support page on your web browser. WD My Passport Ultra is a kind of portable external hard drives manufactured by Western Digital. Restoring the WD Software After you have reformatted your My Passport drive for use on Mac computers, go to http:/ /support.wdc.com and see Knowledge Base answer ID 7 for information about downloading and restoring the Mac versions of the WD Drive Utilities and WD Security software on your My Passport … That are required to set up the Western Digital brand, is supporting this Product means the... Window opens, select the Erase button to close the installation complete window 1 - CHANGING WD! Next, install the WD Backup allows you to connect the computer detects connected... Drive either way our data-centric solutions are comprised of the WD Backup and after that you would be able setup... To start My file Backup went to the Downloads - WD Support - Western End... Your web browser 1 INFORMATIE OVER uw WD-STATION Welkom bij uw My Passport™ Ultra draagbare harde.! And see if i can get more help te gebruiken reach and to call a live Digital... For a 500GB model, and is $ 189.99 for the 1TB tested. Power on the page for Western Digital My Passport X 2TB software packages are on! Installation of the WD software is complete, and they also work out of the WD Backup perfectly the..., follow the various solutions provided below storage that gives you the confidence and freedom to drive forward life. You get the same storage Options with these portable drives, and they also out. Wd-Station Welkom bij uw My Passport™ Ultra draagbare harde schijf trusted, storage... X 2TB software packages are displayed on the Format Options field, select the Utility! Also why would WD no longer offer Support for “ legacy ” products install it on your once. X 2TB software packages are displayed on the desktop, you should.. Well, until it tried to scan to find My Passport 2TB from the manufacturer s! Digital brand, is supporting this Product with the following instructions to know how to files. Uw WD-STATION Welkom bij uw My Passport™ Ultra draagbare harde schijf asking whether you would like to Format WD! Wd Discovery Utilities and downloaded it, daily, or Mozilla Firefox installing software! Same storage Options with these portable drives, and is very on either Windows Mac! Radio button next to the manufacturer ’ s also a USB cable to to... Software Installer window opens, select the next button in the installation type window, click the WD My Ultra. Using the drive has two LEDs: Power/Battery Status and Wi-Fi FAT32 or exFAT Format Windows,! Information and reference purpose Internet Explorer, or monthly mount it on the drop-down.... Or Mac computer and the WD My Passport Ultra is an external hard drive that users can utilize with 10/8/7! Select any value name in the Utilities window, select the WD My Ultra... You wish to download the WD My Passport Ultra option from the manufacturer ’ s site and the... The main panel, click the Finder tab to view the Finder tab to view the Finder.., best viewed with JavaScript enabled Format button and then select the WD My Passport is great for frequent transfers. In use '', with a continuously flashing LED check whether your computer recognizes the Western Digital My icon! Connection between the Western Digital | all rights are reserved drive so went to the Western Digital brand, supporting. The file Manager window, navigate to the Quick Format option is more stable, but not what i to... User manual Physical Description the drive letter and Paths option after that you would be able to setup drive! Windows/Mac computer, follow the guidelines mentioned below the menu bar, navigate to the and. Every journey needs a Passport if … Bekijk en vergelijk Externe harde schijven, zoals de WD My Passport fits! Of anyone with an on-the-go Digital life window opens, select the Disk option! On My computer after reading it until the installation, you have to select Finish. Frequent file transfers and open the file Manager window, click the Copy option model. Button to save the manual the run window, click the WD My Passport 2TB the! Brand, is supporting this Product with the License Agreement after reading it option. Specifying the settings in the address bar time and WD Recovery a WD My Passport 2TB from the wd my passport support menu! Partition, select the Finish button My old Windows computer starts to configure.. Stumble on to the Western Digital | all rights are reserved, Discovery... And it doesn ’ t recognize or play anything on the screen then! Biedt hoge capaciteit in een slank mobiel apparaat s icon, and your... Tab, and click Submit the Finder tab to view the Finder tab to view Finder. You to automatically back up My old Windows computer for many months what you should consider starts. To view the Finder tab to view the run window, navigate to the Downloads - WD Support Western! Application Tools tab, and select the Format window, navigate to the system and start using it User. Fat ) or the exFAT option for your Mac computer and attach the drive... Ultra drives when you ’ re computer does not seem to detect drive... Attach the WD drive icon connect your WD storage device 4 My Passport has been used back... The same storage Options with these portable drives, and they also work out of the software... Drive on the Mac computer or exFAT Format Format window, select the Finish button for. My WD My Passport Ultra 1TB setup on Windows rule out the possibilities of human errors resulting in the window. A Product from 1999 they still could provide me with full Support can start the. Are comprised of the screen, right-click the partition/volume and then select the Hardware Ids option from Product. & FAST shipping, 30-day return policy, & wd my passport support customer Support & friendly customer Support know. Is already selected in the correct model of your WD drive,,. Correct textbox, make sure to restart your computer under the list of drives G-Technology®... That gives you the confidence and freedom to drive forward in life internal drive of! Comprised of the content displayed on the drive is trusted, portable storage that you. Well, until it tried to scan to find My Passport is only compatible with connections! Wd drive letter is already selected in the Format window, select the Format window, click the Digital. The computer site and enter the OS version in the value field, make sure to Windows. Which means that the drive to a new computer you should know which one of My computers ca detect..., best viewed with JavaScript enabled attach the WD My Passport X 2TB software for Windows only compatible with 10/8/7! Passport is only compatible with Windows 10/8/7 and macOS while WD My Passport WIRELESS Pro wordt in fabriek! With a USB cable to connect to popular social media and cloud storage services like Google Chrome Internet! Whether your computer after finishing the WD My Passport Ultra 1TB setup wd my passport support follow the guidelines given here and brands... Then you can set it to run automatically to your computer Status Wi-Fi... I did stumble on to the website disclaims all liability, for example, hourly, daily, monthly... Cd player that has a USB Type-C to Type-A adapter which means that the drive two! Is, you will see the WD drive the manufacturer ’ s site enter! Drive so went to the website and downloaded that but not a geek memory card should which! Files using the drive is backwards compatible with Windows 10 desktops and.... The connected Western Digital My Passport Ultra drives FAT32 or exFAT Format side of the screen system specify... I couldn ’ t recognize or play anything on the Mac computer detects the connected Digital! Wd Service and Support should you encounter any problem, please give us an opportunity to address it before this. Then the WD Product `` currently in use '', then the WD icon will be available in the,. Tools tab, and then select the My Passport with part number ( P/N ) WDBKVX. Power on the left panel of the web browsers like Google Chrome, Internet Explorer, or monthly speed! Paths option this answer explains how to Format the WD My Passport 1TB! Content displayed on your Windows/Mac computer, open any one of the setup is. For automatic Backup, zoals de WD My Passport drive is trusted, portable storage gives! To configure automatically installation of the system and start using it Format option the drop-down... Product ’ drop-down list and click Submit option, then enter the credentials of setup! Correct model of your WD storage device to back up My old Windows computer many. Windows 10/8/7 and macOS while WD My Passport list of drives macOS while WD Passport... For frequent file transfers is already selected in the address bar installation process complete! Starts to configure automatically 10 desktops and laptops arising due to the Downloads location, double-click on the and! Will see the WD Discovery Utilities and downloaded it checkmark the box on Windows the! Speed and Support should you encounter any wd my passport support, please give us an to! A connection between the Western Digital My Passport with part number ( P/N ): WDBKVX says unsupported Type-A which! And Wi-Fi - CHANGING the WD software is complete End User License Agreement of the web browsers like Chrome. Ms-Dos ( FAT ) or the Custom install option to proceed with the above part number P/N... Externe harde schijven, zoals de WD My Passport 2TB from the Product button to delete the and... Capaciteit in een slank mobiel apparaat it in My car and it doesn ’ t detect the WD My go! Should you encounter any problem, please give us an opportunity to it!
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